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All our MAILERS, SATCHELS & ENVELOPES ARE NOW CARBON NEUTRAL!

Shipping and Info

SHIPPING INFORMATION FOR OUR CUSTOMERS

Shipping & Returns Info

When you order from us for delivery to the 'Rest of the World',
your order will ship from our distribution centre in China.

Christmas Closures

Our warehouses will be closed on the following dates, your order will be dispatched the next business day.

  • 1st – 3rd January 2022
  • 31st January – 6th February 2022

Our Shipping Costs & Estimated Delivery times are;

  • Colombia / Flat rate US$100
  • China / 3 - 5 working days / Weight Based Shipping
  • Guam / Flat rate US$60
  • Hong Kong / 5 - 7 working days / Weight Based Shipping
  • Indonesia, Singapore / 5-7 working days / Weight Based Shipping
  • India, Sri Lanka, Malaysia / 5-10 working days / Weight Based Shipping
  • Macao, Taiwan / 5 - 7 working days / Weight Based Shipping
  • Mexico / Flat rate US$70
  • Russia / 5 - 7 working days / Flat rate US$50
  • Rest of Asia / 5 - 7 working days / Flat rate US$30
  • Puerto Rico / Weight Based Shipping

We currently do not ship to the countries listed below. Please contact us at hello@betterpackaging.com if you would like to arrange your own shipping to these locations.

  • South Africa
  • Portugal
  • Chile
  • UAE
  • Phillipines
  • Ghana
  • Kuwait
  • Brunei
  • Vietnam
  • Pakistan
  • Peru
  • Turkey
  • Nepal
  • Ukraine

RETURNS: If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days at your own cost.Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;

四川省成都市双流区通关路86号2号库中国邮政跨境电商A8
Postal Code: 610200
Contact Person: 周娅 (TBP)
Contact No. 18109008102
 
The Better Packaging Co.
China Post Cross-border E-commerce A8,
No. 2 Warehouse,
No. 86 Tongguan Road,
Shuangliu District, Chengdu,
Sichuan, China

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If purchasing, this should be the region you would ship your purchases to