Orders placed after September 26th will be dispatched on October 9th due to the Chinese holiday.


When you order from us for delivery to the 'Rest of the World', your order will ship from our distribution centre in China.



  • 3 - 5 working days / Weight Based Shipping
    • China, Hong Kong,
  • 5 - 7 working days / Weight Based Shipping
    • Brazil, Colombia, Guam, Indonesia, Japan, Macao, Mexico, Puerto Rico, Singapore, South Korea, Taiwan, Thailand, Vietnam, Rest of Asia*
  • 5 - 10 working days / Weight Based Shipping
    • India, Malaysia, Sri Lanka

*You can see a full list of countries we do not ship to over on our FAQs page. 



If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days at your own cost.Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.


First, email the return details to hello@betterpackaging.com including:

  • Order number
  • Products being returned
  • Return tracking details


Then send your return to:



收件人:周娅 (TBP) 18180508522


Shenzhen-(Epacket Express)

13-B-208, Building B, Zhengxiong Industrial Compound,

Kenzi, Pingshan District,

Shenzhen City, Guangdong Province.

Contact Person:周娅 (TBP) / Contact No. 18180508522


Where are we shipping to?

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